Monday, 6 March 2017

Editorial: The Battle of Buying a Game

The Battle of Buying a Game

          If you’re like me and you love video games, chances are you bought something this past week. Be it the brand new Nintendo Switch, Legend of Zelda: Breath of the Wild, Horizon: Zero Dawn, or something entirely different, it’s a great week to be a gamer.

          So that means it’s time to look at how the game industry messed with things and made them way more confusing than they needed to be.

          We’ve spoken in the past about collector’s editions and how games can sometimes go overboard with how many different versions end up on the market, but this week I’d like to focus on the release of Horizon and Zelda and how the distribution of said collector’s editions created unnecessary headaches for those interested.

          One week before Zero Dawn reached zero hour, the good folks over at IGN posted this article: “A Complete Guide to Horizon: Zero Dawn’s Pre-Order Bonuses. The fact you need a guide in the first place is concerning, but let’s give then the benefit of the doubt and read along together, shall we?

          Fortunately we don’t have another Watch Dogs 2 situation on our hands here, looking at only 2 separate editions overall. There’s the Digital Deluxe edition, purchasable from the PlayStation store and getting you a background theme and a few in-game weapons, as well as the physical Collector’s Edition, which features the usual goodies like a statue, an art book, a steelbook case, and so on and so forth.

          The article then goes on to detail all the different stores and their varying pre-order bonuses and discounts, such as GameStop giving out posters, Best Buy offering discounts for those with memberships, and Target having…nothing. Huh.

          So what’s the problem here? Like I said before, this isn’t like Watch Dogs again where you needed a freakin’ spreadsheet to keep track of what all the editions give you. I’ve said many times before that two, maybe three is the maximum amount of editions your game should have. No, the problem here is with the pre-orders.

          I shouldn’t need to plan out my pre-orders with the same accuracy and foresight of Alexander Hamilton attacking Yorktown. While I’ve more or less stopped pre-ordering after the No Man’s Sky incident of August 2016, I still maintain it’s not a bad idea to pre-order something with limited stock like an NES Classic or a game from a familiar franchise or a trusted developer. Considering the major gaming sites’ highly praising reviews for Horizon came out a couple of weeks before the game’s launch this one was a pretty safe bet to pre-order, but there are several other situations where this isn’t the case. For example, Bethesda now refuses to send out review copies, barring sites like Kotaku, IGN and The Jimquisition from giving early reviews for games just because they tried it with Doom and people really liked that game despite not having any early reviews to go off of. This means that pre-orders for their games are now complete gambles.

          The other thing you have to worry about when pre-ordering is the dreaded cancellation notice, as several Breath of the Wild Master Edition early adopters were faced with last week.

          Due to a supply and demand issue (a Nintendo product having supply and demand issues? Who’d have thought!?) Amazon cancelled over one thousand Zelda pre-orders for unlucky customers who had to go seek out the already difficult to obtain collector’s edition elsewhere.

          This is honestly par for the course for pre-ordering from Amazon, especially when limited edition Nintendo products are considered. Remember the Majora’s Mask 3DS and the May 2015 line of Smash Bros. amiibo? They always overestimate how many people will want one, and when it turns out Nintendo didn’t give them enough supply to meet the demand, a few hundred people get shafted. Because Amazon is an online retailor unlike, say, Best Buy, they can’t keep track of each individual pre-order in a computer system and order enough stock to meet those who bought their games ahead of time. Instead, pre-ordering from them is a roll of the dice, often resulting in all-nighters constantly refreshing the page to be one of the first to nab the Special Edition before it’s either sold out or Amazon’s notoriously weak servers go kerplooey.

          The dedication, planning and early wake-ups you need to pull off to grab a limited edition of a game is not dissimilar to what you do when planning Disney World vacation. And that’s just unfair to those who need to work or have families and don’t have time to refresh pages at midnight or carefully map out pre-orders at specific stores. This is made even worse by the threat of pre-order cancellations, leaving consumers in limbo in hopes that some other store will have the edition they want.

Honestly, I want buying games to become the same as buying movies. When I got the 3D Blu-ray edition of Doctor Strange, for example, all I had to do is walk into Wal-Mart, head to the electronics section and grab it off the shelf. No pre-orders, no late night grind, no threats of cancellation. I found the movie and took it to the checkout. Easy as pie. I get that limited editions are meant to be just that: “limited”. But that doesn’t mean that I have to figure out where to pre-order or to get it at midnight just to avoid risk of getting the boot by Amazon. When trying to sell something to consumers, simplification is key. Making purchasing a special edition quick and easy saves everyone from unnecessary headache.

Song of the Week

Main Theme – Horizon: Zero Dawn

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